FAQ
Elegant Solutions Where True Security Meet Humanity
Elegant Solutions
Your Questions, Answered with Clarity and Care.
We understand that reaching out for conflict resolution support can feel uncertain. Below, we’ve answered the questions our clients most commonly ask so that you can approach your first conversation with us feeling informed, confident, and at ease.
About Elegant Solutions
Elegant Solutions Limited is a human conflict resolution and restoration organization based in Kingston, Jamaica. We provide expert, confidential, human-centered services to individuals, organizations, and communities helping them navigate, resolve, and recover from conflict of all kinds.
We are headquartered at 33 Duke Street, Kingston, Jamaica, W.I. We serve clients across Jamaica and the wider Caribbean region. Our services can be delivered in person, virtually, or through a hybrid approach depending on your needs.
Elegant Solutions was founded by Mr. Brook T.A. Sampson, JP, CIArb, MSc a seasoned professional with decades of experience in security intelligence, organizational management, arbitration, and human development. His credentials include Chartered Membership of the Chartered Institute of Arbitrators, a Justice of the Peace designation, and a Master of Science degree.
We operate at the intersection of psychology, management science, and security intelligence a combination few organizations offer. Our TIME™ framework ensures every engagement is not just resolved, but truly restored. We are neutral, confidential, diagnostic, preventive, and restorative in everything we do.
Practical Questions
Yes. We offer both in-person and virtual services. Our virtual engagements are conducted with the same level of professionalism, structure, and confidentiality as our face-to-face sessions.
Our fees vary depending on the nature, scope, and duration of the engagement. We believe that access to quality conflict resolution should be as accessible as possible. Contact us directly to discuss your situation and receive a clear outline of our fees.
Yes. We offer consulting retainer arrangements for organizations seeking ongoing conflict management support, training, policy development, and organizational resilience building. Contact us to discuss a retainer arrangement suited to your organization's needs.
We serve a wide range of industries including corporate organizations, government agencies, educational institutions, healthcare facilities, faith-based organizations, legal firms, NGOs, and community organizations. If you are unsure whether we serve your sector, please contact us the answer is likely yes.
About Our Services
We handle a wide range of conflicts workplace disputes, disciplinary matters, harassment inquiries, organizational fractures, personal crises, family disputes, high-stakes executive conflicts, and post-conflict recovery. If you are unsure whether your situation falls within our scope, contact us for a confidential consultation.
We handle a wide range of conflicts workplace disputes, disciplinary matters, harassment inquiries, organizational fractures, personal crises, family disputes, high-stakes executive conflicts, and post-conflict recovery. If you are unsure whether your situation falls within our scope, contact us for a confidential consultation.
Yes. While many of our programs are designed for organizational and workplace contexts, The Personal Protector and The Survivor are specifically designed for individuals navigating personal conflict and post-conflict recovery.
The Golden Bridge™ is our flagship conflict resolution program a tailor-made, private mediation service designed to repair fractured relationships and restore trust and cooperation. It is ideal for business partners, teams, families, or any parties in significant conflict seeking a constructive, lasting resolution.
The Employment Disagreement Manager is an impartial, third-party service for managing workplace disputes including disciplinary hearings, harassment inquiries, and workplace investigations. Our trained, neutral representatives ensure every process is fair, legally compliant, and transparent.
No. The Survivor is designed for anyone emerging from intense personal or professional conflict whether that involves a workplace situation, a family dispute, or any other deeply challenging experience. The focus is on your healing, resilience, and restoration.
Still Have a Question?
Our team is always available to answer any question you may have in complete confidence. Reach out through any of the channels below, and we will respond promptly.